Returns and exchanges are FREE and accepted up to 60 days after purchase with original receipt or shipment summary.

All refunds are issued to the original method of payment.

If you have your shipment summary:

1) Complete the return form attached to your shipment summary and include it in your return shipment.

You can send items from multiple orders in the same return shipment, just make sure you complete a form for each order.

We are unable to issue cash or credit refunds on retail purchases returned via mail, however, you may make an exchange or receive a refund in the form of a Cool Fish Apparel Gift Card up to 60 days after purchase. If your return is not accompanied by the original receipt, the value of your return will be based on the most recent selling price on CoolFishApparel.com. If the gear requested for exchange is not currently available, you will be issued a Cool Fish Apparel Gift Card,


If you requested a refund, you will be notified via email within 7 business days of receipt that your refund has been processed. It can take up to an additional 3-5 days for the funds to post to your account depending upon your financial institution.


Exchanges will be shipped out to you within 10-14 days of receipt and you will be notified via email once your requested exchange has been processed. At this time, we are unable to process exchange requests for gear purchased through Amazon, Ebay, Shoprunner, or paid for using PayPal, PayPal Credit, or Apple Pay.